At Lunogralix, we understand that when you visit our golf course website or
interact with our services, you are placing
trust in how your information is handled. This Privacy Policy explains, in clear
and straightforward language, what data
we collect, how it is used, and the choices available to you. Our approach is
guided by the Personal Data (Privacy)
Ordinance (PDPO) of Hong Kong, and we aim to respect both legal obligations and
user expectations.
Information We Collect
When you browse our website, book tee times, subscribe to updates, or contact us,
certain information may be collected.
This may include your name, email address, phone number, and booking details. In
addition, procedural data such as your
IP address, browser type, and browsing behavior may be gathered through cookies
or similar technologies.
We collect only what is relevant for providing our services and improving your
experience. You are not required to
provide personal data to simply browse the website, but some features may not
function without it.
How Your Information Is Used
The information collected is used to support your interaction with Lunogralix.
This includes confirming reservations,
responding to inquiries, sending service-related updates, and improving website
functionality. Occasionally, we may use
your contact details to share news about events, promotions, or updates related
to our golf courses, but only where
permitted under Hong Kong regulations.
We aim to use your data in a reasonable and transparent manner. There is no
intention to use your information in ways
that go beyond what is necessary for our operations.
Compliance with the PDPO
Lunogralix follows the principles outlined in the PDPO. This means personal data
is collected for a lawful purpose, used
only for that purpose or a directly related one, and kept accurate and secure.
We also ensure that data is not kept
longer than necessary.
You have the right to request access to your personal data and to ask for
corrections if needed. Requests can be made by
contacting us at the email provided below.
Data Sharing and Disclosure
We do not sell or rent your personal data. However, in order to operate our
services, we may share information with
trusted service providers such as booking systems, hosting providers, or email
platforms. These parties are expected to
handle your data responsibly and in line with applicable laws.
In certain situations, we may disclose information if required by law or if
necessary to protect our rights, users, or
operations.
Cookies and Tracking Technologies
Our website uses cookies to provide a smoother browsing experience. Cookies help
remember your preferences, understand
how visitors use the site, and improve performance. You can adjust your browser
settings to decline cookies if you
prefer, though some features may not work as intended.
Data Security
We take reasonable steps to protect your personal data from unauthorized access,
loss, or misuse. This includes
procedural measures such as secure servers and administrative practices that
limit access to authorized personnel only.
While no system can assure absolute security, we continuously review our
processes to maintain a reliable environment.
Your Choices and Rights
You are in control of your personal information. You may choose not to provide
certain data, unsubscribe from
communications, or request access and correction of your information. If you
wish to exercise any of these rights,
simply reach out to us.
Third-Party Links
Our website may include links to other websites for your convenience. Lunogralix
is not responsible for the privacy
practices of those external sites. We encourage you to review their policies if
you choose to visit them.
Contact Information
If you have questions about this Privacy Policy or how your data is handled, you
can contact us at:
play@lunogralix.com
Final Note
We view privacy as an ongoing responsibility rather than a one-time task. As our
services evolve, this policy may be
updated to reflect changes in practice or regulation. Any updates will remain
aligned with Hong Kong requirements and
our commitment to transparency.
