Terms and Conditions

Introduction

Welcome to Lunogralix. These Terms and Conditions outline the relationship between you and our website, including your use of our golf course services, bookings, and online features. By accessing or using our website, you agree to these terms in full. If you do not agree, you should discontinue use of the site.

We aim to keep this document readable and grounded in real expectations, rather than filled with unnecessary complexity. At the same time, it reflects the legal framework of Hong Kong and aligns with applicable regulations.

Use of the Website

You may use the Lunogralix website for lawful purposes only. This includes browsing information, making bookings, and contacting us. You agree not to misuse the website in any way that could damage its functionality, disrupt other users, or interfere with our operations.

Attempts to gain unauthorized access to any part of the site, its systems, or its data are strictly prohibited. This includes introducing harmful software, automated scraping, or any activity that places an unreasonable burden on the platform.

We reserve the right to restrict or terminate access if misuse is identified.

Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are using the site on behalf of another person or organization, you confirm that you have the authority to do so.

Bookings and Reservations

Lunogralix allows users to book a slot for any of its chosen services from the website. When making a reservation, you agree to provide accurate and complete information. Any incorrect details may affect your booking.

We reserve the right to modify or cancel bookings in certain circumstances, including operational requirements, weather conditions, or unforeseen events. If a booking is changed or canceled by us, we will attempt to notify you using the contact information provided.

Users are expected to arrive on time for their scheduled tee times. Late arrivals may result in reduced access or cancellation of the booking.

Pricing and Payment

All pricing displayed on the website is provided in a clear and transparent manner. While we strive for accuracy, errors may occasionally occur. In such cases, we reserve the right to correct pricing before confirming a booking.

Payments need to be completed in cash, at the time of booking of service in totality. Failure to complete payment when required may result in cancellation of your booking.

User Conduct at the Golf Course

Visitors to Lunogralix golf courses are expected to behave respectfully and responsibly. This includes following course rules, maintaining appropriate conduct, and respecting other players and staff.

We may deny access or remove individuals from the premises if behavior is deemed inappropriate, unsafe, or disruptive.

Intellectual Property

All content on the Lunogralix website, including text, images, logos, and design elements, is owned by or licensed to Lunogralix. You may not copy, reproduce, distribute, or use this content without prior written permission.

You are permitted to view and use the content for personal, non-commercial purposes only.

Privacy and Personal Data

Your use of the website is also governed by our Privacy Policy. Lunogralix handles personal data in accordance with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong.

We collect, use, and store personal data only where necessary for providing services and maintaining communication. You have the right to access and request correction of your data. For any inquiries related to personal data, you may contact us at play@lunogralix.com.

Third-Party Services

The website may include links or integrations with third-party platforms, such as booking systems or external content providers. These services operate independently, and Lunogralix is not responsible for their content, policies, or practices.

Your interaction with third-party services is at your own discretion.

Disclaimer of Warranties

The Lunogralix website is provided on an “as is” and “as available” basis. While we make reasonable efforts to ensure accuracy and reliability, we do not assure that the website will be free from errors, interruptions, or procedural issues.

We do not ensure that the information provided on the site will always be complete or current.

Limitation of Liability

To the extent permitted by Hong Kong law, Lunogralix shall not be held liable for any indirect, incidental, or consequential damages arising from your use of the website or services.

This includes, but is not limited to, loss of data, loss of opportunity, or disruptions caused by procedural issues. Our responsibility is limited to what is reasonable and lawful under applicable regulations.

Nothing in these terms excludes liability that cannot be excluded under Hong Kong law.

Indemnification

You agree to indemnify and hold Lunogralix harmless from any claims, damages, or expenses arising from your use of the website, your violation of these Terms and Conditions, or your infringement of any third-party rights.

This includes legal costs and other expenses associated with resolving such claims.

Changes to the Website and Services

Lunogralix may update, modify, or discontinue any part of the website or services at any time. This includes changes to features, availability, or content.

We aim to minimize disruption, but we are not obligated to provide advance notice for all changes.

Termination of Use

We reserve the right to suspend or terminate your access to the website if you violate these Terms and Conditions or engage in conduct that may harm Lunogralix or its users.

Termination may occur without prior notice in serious situations.

Governing Law

These Terms and Conditions are governed by the laws of Hong Kong. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Hong Kong.

We aim to resolve disputes in a fair and practical manner before escalating to formal proceedings.

Severability

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining sections will continue to apply.

This ensures that the overall agreement remains effective even if one part is challenged.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, form the complete agreement between you and Lunogralix regarding your use of the website.

They replace any prior agreements or understandings, whether written or verbal.

Communication

If you need to reach us regarding these Terms and Conditions or any related matter, you can contact us at: play@lunogralix.com

We aim to respond within a reasonable timeframe and provide clear guidance where needed.

A Practical Closing Note

These terms are not meant to overwhelm but to set expectations in a straightforward way. By using Lunogralix, you are engaging with a platform that values clarity, respect, and compliance with Hong Kong regulations. We encourage users to review this document from time to time and stay informed about how the platform operates.